🔐 88f Privacy Policy

Our Commitment to Your Privacy

This Privacy Policy ("Policy") describes how 88f ("88f", "we", "us", or "our") collects, uses, stores, and discloses personal information when you access or use the 88f website, mobile-browser platform, games, sports-betting services, live casino tables, and all related services (collectively, "the Services") available at https://88f.games.

By registering an account on 88f or continuing to use our Services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with the terms of this Policy, please discontinue use of the Services immediately.

88f is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We apply industry-standard security measures — including 256-bit SSL encryption — to every data transmission between your device and our servers, ensuring that your information remains protected at all times.

What Personal Information We Collect

We collect only the data necessary to operate the platform safely and fairly.

2.1 Registration Data

When you create an 88f account, we collect the information you provide directly, including your full legal name, date of birth, the mobile number associated with your payment method (bKash, Nagad, Rocket, or Upay), and any other details required to verify your identity and set up your account.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may request copies of government-issued photo identification (such as a Bangladesh National Identity Card, passport, or driving licence), proof of your registered payment method, and source-of-funds documentation where applicable. These documents are used solely for identity verification and anti-money-laundering compliance.

2.3 Payment and Transaction Data

We record details of all financial transactions conducted through your 88f account, including deposits, withdrawals, bonus credits, and game wagers. Payment method identifiers (such as your registered bKash or Nagad mobile number) are stored to facilitate withdrawals to the correct account. We do not store full card numbers for Visa or Mastercard transactions; card payments are processed through certified third-party payment gateways.

2.4 Usage and Technical Data

When you use the 88f platform, we automatically collect certain technical and usage data, including your IP address, device type, operating system, browser type, session duration, pages visited, games played, and in-game activity logs. This data is used to maintain platform security, detect fraud, improve user experience, and resolve technical disputes.

2.5 Communications Data

If you contact 88f via live chat or email ([email protected]), we retain records of those communications, including the content of your messages and any supporting documents you provide. These records help us resolve disputes, improve our support quality, and meet our compliance obligations.

Why We Process Your Information

Six core reasons 88f processes your personal data — all in the interest of a safe, fair platform.

Who We Share Your Data With

88f does not sell your personal data to third parties. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

How We Use Cookies

The 88f platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. Cookies are small text files stored on your device when you visit the site. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, security identifiers, and load-balancing cookies. They cannot be disabled without impairing core platform functionality.
• Functional cookies: Used to remember your preferences such as language settings and game display options, so that you do not have to reconfigure them on each visit.
• Analytics cookies: Used in aggregated, anonymised form to understand platform usage patterns, measure feature performance, and identify areas for improvement. Individual players are not identifiable from this data.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious access attempts from unrecognised devices or IP addresses.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use certain features of the 88f platform. 88f does not use third-party advertising or retargeting cookies.

How Long We Keep Your Data

88f retains your personal data for as long as your account is active and for a defined period after account closure, to meet our legal, regulatory, and audit obligations. Specific retention periods are as follows:

• Account and identity data: Retained for the lifetime of your account and for a minimum of five years following permanent account closure, in compliance with anti-money-laundering record-keeping requirements.
• Transaction records: All deposit, withdrawal, and wagering records are retained for a minimum of five years from the date of the transaction.
• KYC documents: Identity verification documents are retained for a minimum of five years from the date of submission or from account closure, whichever is later.
• Support communications: Live chat transcripts and email correspondence are retained for two years from the date of the interaction, unless they relate to an ongoing dispute or formal complaint, in which case they are retained until the matter is fully resolved plus one year.
• Technical and usage logs: System logs, IP records, and device data are retained for 12 months from the date of generation, unless flagged in connection with an active security investigation.

When data is no longer required for any of the above purposes, 88f will delete or anonymise it in a secure and irreversible manner.

Your Data Rights

As an 88f member, you have meaningful rights over the personal data we hold about you.

Subject to applicable law, you have the following rights in relation to your personal data held by 88f:

• Right of access: You may request a copy of the personal data 88f holds about you, along with information about how it is used and with whom it is shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
• Right to erasure: In certain circumstances — such as where data is no longer necessary for the purpose it was collected — you may request deletion of your personal data. Note that we may be required by law to retain certain records even after an erasure request.
• Right to restrict processing: You may request that we limit how we use your data in specific circumstances, such as while a data accuracy dispute is being resolved.
• Right to data portability: Where processing is based on your consent and carried out by automated means, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (for example, promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing carried out for legitimate interests where you feel your individual rights and interests outweigh those interests.

To exercise any of the above rights, contact our support team at [email protected] (displayed as plain text — not a clickable link). We will acknowledge your request within five business days and aim to fulfil it within 30 days, subject to identity verification.

How We Protect Your Data

88f implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your browser or mobile device and 88f servers, ensuring that login credentials, payment details, and personal data cannot be intercepted in transit.
• Secure password hashing using industry-standard cryptographic algorithms. 88f staff cannot view your account password in plain text under any circumstances.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff who process personal data are trained in data protection obligations and are bound by confidentiality agreements.
• Fraud detection systems that monitor account activity in real time, flagging and responding to anomalous patterns such as unexpected login locations, unusual withdrawal patterns, or device fingerprint mismatches.
• Regular security reviews of platform infrastructure, including vulnerability assessments, to identify and remediate potential weaknesses promptly.

While 88f takes every reasonable precaution to protect your data, no internet-based system can be guaranteed to be completely secure. In the event of a data breach that poses a risk to your rights, 88f will notify affected players without undue delay and take immediate steps to contain and investigate the incident.

Updates to This Privacy Policy

88f reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will display a prominent notice on the platform and update the "Last updated" date shown at the top of this page. We encourage you to review this Policy periodically to stay informed about how we handle your personal data.

Your continued use of the 88f Services after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must discontinue use of the Services and may request account closure by contacting our support team.

Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88f handles your personal data, please contact our dedicated support team. We treat all privacy-related enquiries with priority and aim to provide a clear, substantive response within five business days (Bangladesh Standard Time, UTC+6).

For account-specific enquiries, please include your registered mobile number (associated with bKash, Nagad, or your primary payment method) and a brief description of your request so our team can assist you efficiently. Do not include your full password or PIN in any communication — 88f support staff will never ask for these details.